DBITS Information

State of Texas: Department of Information Resources
DBITS: Deliverables-Based IT Services Contract
DIR-TSO-4293

Alliance Transportation Group, Inc. has a DBITS contract with the Texas Department of Information Resources.The relationship is part of the DIR Cooperative Contracts program.

Contact Information

For quotes, purchase orders, and warranty information, please contact Alliance Transportation Group at our Austin office:

Misty M. Ramirez, PE, Purchasing Manager
11500 Metric Boulevard, Building M-1, Suite 150
Austin, Texas 78758
Phone: 512.821.2081
Fax: 512.821.2085

E-mail:

Services Offered and Specifications

Under Alliance Transportation Group's DBITS contract we offer the following services:

Application Maintenance and Support

Application Maintenance and Support includes the skills and requirements for supporting application systems, including troubleshooting, modifying, maintaining and enhancing legacy systems. Application Maintenance and Support also applies to applications running in a production environment.

Examples of included services: research, analysis, design, programming, testing, documenting and implementing maintenance changes; correcting software errors; modifying reports and ensuring accurate report runs; making modifications to the applications and documentation; writing ad hoc queries; loading and applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery testing, planning and documentation. Services may need to be available 24/7 or on an on-call basis.

Project Management

Our Project Management service includes any or all of the project management processes identified by the Project Management Institute as published in Table 3-45 of the PMBOK® Guide, Third Edition or most recent.

Examples of included services: utilizing the Customer's tools and processes, using off-the-shelf tools or using Vendor's own proprietary tools and processes to manage a project.

Technology Migration/Upgrade

Technology Upgrade/Migration may be required to increase business functionality, re-engineer a business function, keep current with vendor upgrades or when upgrading existing technology. Technology Transformation may be accomplished by converting/migrating legacy applications to new technology either with or without new business functionality or it may include introducing new technology into the enterprise. Technology Upgrade/Migration may also include providing website content accessibility compliance.

Examples of included services: assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative. Also included are: technology transformations, which may include, appropriate Return on Investment (ROI), benchmarks and milestones. The following activities may also be included: planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services; and training support.

Application Development

Application Development includes the development of new applications which may be mainframe, server, network-based, web-based or a combination. The requirements for new applications may require interfaces to existing applications.

Examples of included services: researching, analyzing, gathering requirements, designing, programming, testing, documenting and implementing, applying changes to the software language and/or database in which the application is written, providing corrections for production or any changes needed and participation in disaster recovery planning and documentation.

Statements of Work

Alliance Transportation Group welcomes the opportunity to do business with state, local, public education, and other public entities including those outside the state of Texas. Should you have a need for our services, you may contact us using the information provided above in the Contact Information section.

For more information on this DIR program including the types of agencies making use of it and the benefits these agencies enjoy, please visit the DIR Cooperative Contracts program website. A listing of competitively bid categories of work and instruction on producing a statement of work (SOW) are provided on the DIR website’s Deliverables-Based IT Services (DBITS) page.

COPYRIGHT ©2018 Alliance Transportation Group, Inc. All Rights Reserved.

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